SoldEazy Help and Support

Error: You’ve provided an invalid shipping policy / return policy / payment policy.

Error: You've provided an invalid shipping policy / return policy / payment policy

 

1. Reason

The error means that the "eBay business policy" used in the datasheet does not meet the requirements. The possible reasons are:
1. The eBay account or site does not match the "eBay business policy" information used in the datasheet, especially the copied datasheet will bring over the eBay commercial policy information in the original datasheet;
2. The eBay business policy value filled in the data form is invalid, and the corresponding eBay business policy cannot be found;
3. The datasheet or business profile has enabled the eBay business policy, but the corresponding "eBay payment policy, eBay shipping policy, and eBay return policy" are not filled in at the same time.

2. Solution
1). If you don’t want to use eBay business policy: Find the “eBay Payment Policy, eBay Shipping Policy, and eBay Return Policy” in the datasheet and delete the contents, and turn off the function of “Use eBay Policy ” .
Note: If the business profile has enabled "Use eBay Policy", you also need to turn off this function in the business profile.
as the picture shows:

2). If you want to continue to use eBay business policy:

Single item modification: Refer to the above three pictures, set the corresponding policy information, and open the " Use eBay Policy"button. If the listing is already listed on the ebay, you can sync back to the datasheet from eBay to restore the previous business policy content ;

Batch modification: go to the "Sell>Local DataSheet", click the "Export Excel" button at the bottom of the page, and modify or delete the table. For detailed operations, please refer to the link https://www.soldeazy.com/support/article.php?id=979

***Fin***

0 (0)
Article Rating (No Votes)
Rate this article
Attachments
There are no attachments for this article.
Related Articles RSS Feed
Error: No eBay Category was Found for this site.
Viewed 360 times since Wed, Jul 10, 2024
Buy It Now Dutch Auctions are not supported at this time.
Viewed 45317 times since Mon, Aug 6, 2018
Error : A coupon with this ’couponCode’ already exists. Please try a different ’couponCode’.
Viewed 1201 times since Wed, Mar 22, 2023
Error: Please enter a valid ZIP Code
Viewed 1553 times since Wed, Mar 22, 2023
Error: unknown columns in the datasheet
Viewed 2092 times since Wed, Aug 29, 2018
Error of listing or synchronization: Sorry, you cannot list fixed price auctions
Viewed 1696 times since Tue, Jul 28, 2020
Error:For security reasons, please login again(Eng)
Viewed 4417 times since Fri, Jul 10, 2020
Error: Duplicate name-value combination in variation specifics.
Viewed 3109 times since Mon, Aug 6, 2018
Error: Selected category is not enabled for variation listings.
Viewed 1216 times since Fri, Mar 24, 2023
Error: Missing name in the variation specifics or variation specifics set.
Viewed 3104 times since Wed, Aug 29, 2018