SoldEazy Help and Support

02 Sign up Soldeazy and Link up eBay Accounts

Sign up Soldeazy and Link up eBay Accounts

To start using SoldEazy, you have to first sign up an account and link up your eBay Accounts.

You can effectively manage your ecommerce business on SoldEazy

  1. How to create and login to a SoldEazy account?
  2. How to link up your eBay accounts?
  3. What should I do if an eBay account is unlinked suddenly?
  4. What should I do if I changed my eBay account ID?
  5. How to delete an eBay account?
  6. Do operations on SoldEazy lead to associations of different eBay accounts?
  7. How to link up new eBay API?
  8. What if account status is expired?

1.      How to create and login to a SoldEazy account?

I.             Go to < http://www.soldeazy.com/home/ > and click the < Try It Free Now > button

II.          Fill out your basic information click < Accept and Sign me up! > after reading the terms and conditions.

III.        After registration, Go to www.soldeazy.com/ssl/soldeazy/login > . Fill in your account ID and password to login to SoldEazy.

 

2.        How to link up your eBay accounts?

I.             Login to SoldEazy. Go to Preference > Account Master . Click < Add an account >

II.          Fill out your eBay account details and click Save >

l    Account ID: Please ensure you input the correct eBay ID as follows.

l    Account initial: a customized nickname for your account *it cannot be revised once you saved it.

III.        You are brought to eBay login page.

IV.       Click < I agree > to endorsed SoldEazy access to your listing information

 

V.          If the account is linked successfully, the status would be L inked
(If Unlinked is shown, please check if the account ID is typed correctly)

VI.       Linked your eBay account, the following jobs will be carried out automatically:

l    Import all the eBay active listings

l    Create datasheets for your BIN GTC listings
**When creating datasheets for your listings, SoldEazy will also add its logo to your listing descriptions in order to monitor future traffic

l    Create a list of SKU according to the C ustom Label / Item ID of the listings

l    Create Business Profiles according to your listings details

VII.     Repeat the above steps until all your eBay accounts are linked.

 

 

 

3.      What should I do if an eBay account is unlinked suddenly?

I.             Login to SoldEazy and go to Preference > Account Master.

II.          Click the pencil icon on the left to go to the edit page

III.        Click < Update Token > in the eBay Token column.

IV.       You are brought to the eBay login page.

 

 

 

 

 

V.          Click < I agree > to endorsed SoldEazy to retrieve your listing information

VI.       If the account is linked successfully, the status would be L inked

 

 


4. What should I do if I changed eBay account ID?

 

When you have changed your eBay account name, there is no action needed in SoldEazy.

SoldEazy system will retrieve your eBay account status and the latest eBay account ID automatically , you can check it in Channel > Sales Channel for any changes.

If you don't see any changes in the same day after revising your eBay ID, please log in to SoldEazy the next day and check again.

 

5.      How to delete an eBay account?

I.             Login to SoldEazy and go to Channel  > Sales Channel

II.          Click the dustbin button on the right

III.        Click < OK to unlink the account.

Please note that all the datasheets in the deleted accounts would be disappeared. Export for datasheets for backup file if needed

6. Do operations on SoldEazy lead to associations of different eBay accounts?

I. Operating multiple accounts on SoldEazy DOES NOT lead to the association of different accounts

II. eBay only records your IP in the link up process. Please use different computers/ network to link up eBay to SoldEazy.

7. How to link up new eBay API?

Go to Channels > Sales Channel

If your account's new api status is "Unlinked", you have link up this new API to allow some advanced operations in SoldEazy.

Click the pencil  button on the left

Then click <Enable New eBay API>

Log in to your eBay account

Agree to the terms and conditions, then your new API is linked up successfully.

8. What if account status is expired?

If you see account authorization expiration notice in your dashboard

Or see account status being "Expired" in Channels > Sales Channel

This means you have to update the linkage between eBay and SoldEazy.

Click the pencil  button on the left, then update <update token> and <update new eBay API token>

When the status is back to "linked", you can operate as usual now.

** End **

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