SoldEazy Help and Support
14 Error Messages Encountered when listing new items/ synchronizing changes to eBay Articles RSS Feed
21916884:Condition is required for this category
Viewed 3054 times since Mon, Aug 6, 2018
21916884:Condition is required for this category Why does this error occur? How to clear this error? 1. Why does this error occur? The seller selected a condition which is NOT available for the category from eBay site where the item ... Read More
Buy It Now Dutch Auctions are not supported at this time.
Viewed 45071 times since Mon, Aug 6, 2018
Buy It Now Dutch Auctions are not supported at this time. Buy It Now Dutch Auctions are not supported at this time. There is a conflict between Buy It Now  and Auction  when you set up your listing. For Buy It Now listings , you must ... Read More
Error : A coupon with this ’couponCode’ already exists. Please try a different ’couponCode’.
Viewed 981 times since Wed, Mar 22, 2023
A coupon with this 'couponCode' already exists. Please try a different 'couponCode'.   Error :A coupon with this ’couponCode’ already exists. Please try a different ’couponCode’. The direct explan... Read More
Error of listing or synchronization: Sorry, you cannot list fixed price auctions
Viewed 1528 times since Tue, Jul 28, 2020
Sorry, you cannot list fixed price auctions Sorry, you cannot list fixed price auctions The reason for this error is that the listing method of the datasheet does not meet the requirements That datasheet does not support BIN (fixed price)... Read More
Error: At least one of the variations associated with this listing must have a quantity greater than 0. Error: To require immediate payment, you must specify a Buy It Now price.
Viewed 2897 times since Wed, Jan 2, 2019
Error: At least one of the variations associated with this listing must have a quantity greater than 0. Error: To require immediate payment, you must specify a Buy It Now price.   Error: At least one of the variations associated with this lis... Read More
Error: Duplicate name-value combination in variation specifics.
Viewed 2859 times since Mon, Aug 6, 2018
Error: Duplicate name-value combination in variation specifics. Error: Duplicate name-value combination in variation specifics. This means you have exactly the same variation combinations, like "Color:Red Size:XXL" and "Color:Red Size:XXL"... Read More
Error: Duration cannot be revised, possible reasons: the item has bid or active Best Offers or is ending in 12 hours, the item is a store item, or the item is an ad-format item.
Viewed 11683 times since Wed, Aug 29, 2018
Error: Duration cannot be revised, possible reasons: the item has bid or active Best Offers or is ending in 12 hours, the item is a store item, or the item is an ad-format item. Error: Duration cannot be revised, possible reasons: the item h... Read More
Error: Missing name in the variation specifics or variation specifics set.
Viewed 2891 times since Wed, Aug 29, 2018
Error: Missing name in the variation specifics or variation specifics set. Error: Missing name in the variation specifics or variation specifics set. Possible Issues related to Multi-Variation: a. You used more than one colon in variatio... Read More
Error: No eBay Category was Found for this site.
Viewed 183 times since Wed, Jul 10, 2024
Error: No eBay Category was Found for this site.   Error: No eBay Category was Found for this site. When you search for category in the Datasheet, the following error message appearsError: No eBay Category was Found for this site. Reason:T... Read More
Error: Please enter a valid ZIP Code
Viewed 1116 times since Wed, Mar 22, 2023
Error: Please enter a valid ZIP Code   Error: Please enter a valid ZIP Code The direct explanation of the error content is:The zip code set in the datasheet or business profile is invalid, please enter a valid zip code. Solution:1. First ch... Read More
Error: Selected category is not enabled for variation listings.
Viewed 965 times since Fri, Mar 24, 2023
Error: Selected category is not enabled for variation listings   Selected category is not enabled for variation listings The direct explanation of the error content is:The product category (eBay Cat) selected in the datasheet does not suppo... Read More
Error: The item specific Sub-Style is missing.Add Sub-Style to this listing, enter a valid value and then try again.
Viewed 7571 times since Tue, Jul 28, 2020
Error: The item specific Sub-Style is missing. Add Sub-Style to this listing, enter a valid value and then try again. Error: The item specific Sub-Style is missing. Add Sub-Style to this listing, enter a valid value and then try again. Che... Read More
Error: unknown columns in the datasheet
Viewed 1924 times since Wed, Aug 29, 2018
Error: unknown columns in the datasheet Error: unknown columns in the datasheet 1. Open the Excel file 2. Find the rightmost column (usually DH). Select the blank column on its first right hand-side column (DI according to general case).... Read More
Error: Variations specifics and item specifics entered for a multi-SKU item should be different
Viewed 12836 times since Thu, Jul 30, 2020
Error: Variations specifics and item specifics entered for a multi-SKU item should be different 1. Error: Variations specifics and item specifics entered for a multi-SKU item should be different  Variations specifics and item specifics en... Read More
Error: You’ve provided an invalid shipping policy / return policy / payment policy.
Viewed 8760 times since Thu, Mar 23, 2023
Error: You've provided an invalid shipping policy / return policy / payment policy   1. Reason The error means that the "eBay business policy" used in the datasheet does not meet the requirements. The possible reasons are:1. The eBay ... Read More
Error:Duplicate VariationSpecifics trait value in the VariationSpecificsSet container
Viewed 5342 times since Wed, Aug 29, 2018
Error:Duplicate VariationSpecifics trait value in the VariationSpecificsSet container Error:Duplicate VariationSpecifics trait value in the VariationSpecificsSet container Inconsistency of the multi-variation can cause this error notifica... Read More
Error:For security reasons, please login again(Eng)
Viewed 3052 times since Fri, Jul 10, 2020
Error:For security reasons, please login again   Error:For security reasons, please login again (Solution) Reason: Generally, user modifying the eBay account or password will cause this error when listing or synchronizing  Solution: Go t... Read More
Error:This item cannot be listed or modified. Item title/ description has improper words
Viewed 2293 times since Thu, Jan 11, 2018
This item cannot be listed or modified. Item title/ description has improper words Possible reasons and what to do    1. Possible reasons and what to do You have reached the limit of your account concerning listing quantity or total pric... Read More
Fault:eBay server did not response
Viewed 2876 times since Wed, Aug 29, 2018
Fault:eBay server did not response Fault:eBay server did not response Reason: The content is considered as garbled text. You must find where the place is.1. Delete return policy and verify.2. Check Description 01.2.1 Open Description 01. ... Read More
Items in the xxx category may only be listed using the classified ad format
Viewed 2896 times since Tue, Jul 28, 2020
Items in the xxx category may only be listed using the classified ad format. Items in the xxx category may only be listed using the classified ad format. The reason for this error is that eBay bans this category to be listed in the usual ... Read More
Operation out of stock (Bulk O.S) error: The quantity must be a valid number greater than 0.
Viewed 960 times since Wed, Mar 29, 2023
Operation out of stock (Bulk O.S)  error: The quantity must be a valid number greater than 0. Operation out of stock (Bulk O.S)  error: The quantity must be a valid number greater than 0. Reason: If you click "Out of Stock "(Bulk O.S) to di... Read More
SKUs do not match for ManageBySKU item specified by ItemID (Solution)
Viewed 26926 times since Wed, Jul 29, 2020
SKUs do not match for ManageBySKU item specified by ItemID (Solution) SKUs do not match for ManageBySKU item specified by ItemID (Solution) You should check whether the SKU Product Inventory is enabled in the eBay backend if this error oc... Read More
The error of joining the promotion listing: The seller must accept the Promoted Listings terms and conditions
Viewed 1743 times since Fri, Jul 24, 2020
The error of joining the promotion listing: The seller must accept the Promoted Listings terms and conditions The error of joining the promotion listing: The seller must accept the Promoted Listings terms and conditions. This error means th... Read More
The item cannot be listed or modified···We noticed that you are attempting to sell inventory that is located in a different country. If this was an error, please return to the previous step to modify the item location.··
Viewed 2039 times since Fri, Jul 24, 2020
The item cannot be listed or modified···We noticed that you are attempting to sell inventory that is located in a different country. If this was an error, please return to the previous step to modify the item location··· Error detail and its cau... Read More
unknown:All compatibilities are invalid, Item not listed.
Viewed 1236 times since Fri, Mar 24, 2023
unknown:All compatibilities are invalid, Item not listed.   1. Reason 1) The site or category set in the datasheet is inconsistent with the Fitment Profile, as shown in the following picture: 2) The content of the Fitment Profile has exp... Read More
Unknown:Input data for tag <Item.Variations.Pictures.VariationSpecificPictureSet[1].PictureURL> is invalid or missing. Please check API documentation.
Viewed 1992 times since Mon, Jul 27, 2020
Unknown:Input data for tag <Item.Variations.Pictures.VariationSpecificPictureSet[1].PictureURL> is invalid or missing. Please check API documentation. unknown:Input data for tag <Item.Variations.Pictures.VariationSpecificPictureSet[1... Read More
Your application has exceeded usage limit on this call, please make call to Developer Analytics API to check your call usage.
Viewed 1097 times since Fri, Mar 24, 2023
Your application has exceeded usage limit on this call, please make call to Developer Analytics API to check your call usage.   Your application has exceeded usage limit on this call, please make call to Developer Analytics API to check your c... Read More