CRM - Automation Auto Translation Auto Assign Message to staff Auto Reply message to buyer Auto Issue Refund after Supervisor approved Auto Add Remark/ Flag/ Tag to Message ** 1. Auto Translation  Go to CRM > CRM Settings ... Read More

CRM - Daily Operations Check & Reply message Check corresponding Order information and Delivery status Assign Message to staff manually Issue Partial Refund to Buyer (eBay Managed Payment/ Paypal) Order Cancellation for Buyer Crea... Read More

CRM - Management Control Centralized Refund Management Paypal Invoice Management Staff Workload and Performance reporting 1. Centralized Refund Management Go to CRM > Refund Management You can view refund requests raised by CRM... Read More

CRM - Settings Message Template Automation Rule Message Flag & Tag Top-up Translation Credits 1. Message Template Go to CRM > Message Settings > Message Template Or you can also go to Customer Management Icon > ... Read More

Link up PayPal account Link up PayPal account Register PayPal developer account Create a private app for linking up use Input your private app token in SoldEazy Frequently Asked Questions * Only available for business PayPal accoun... Read More