Customer Service |
Merchants are expected to provide customer service to the users who request assistance with their orders. Merchants carry out their customer service through our contact seller feature (the ticket system). Once a user places an order on Wish, they are able to contact the merchant about their order by opening a ticket. A user may contact the merchant for the following reasons:
Merchants should respond to users in a timely manner, i.e., within a few business days of the user opening a ticket or sending a message.
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Article Number: 276
Posted: Wed, May 16, 2018 12:24 PM
Last Updated: Wed, May 16, 2018 5:24 PM
Posted: Holistic Tech [info@holistictec.com]
Online URL: https://www.soldeazy.com/support/article.php?id=276