| Error message |
Cause |
Solution |
| Error: Condition is required for this category. |
The site or classification in the datasheet has been changed. It causes the failure of the previous selection of old/new status and it should be selected again |
Select the old/new status again |
| Error: Item listed with variations may not be revised to a category that doesn't support variations |
The launched multi-variation listing cannot revise to 'doesn't support multi-variation product category' |
Remove the product from shelves, then change to the multi-variation datasheet and launch again |
| Error: Selected category is not enabled for variation listings |
This product category is unable to be multi-variation |
Change a category that can be multi-variation . If don't change, it cannot be multi-variation listing |
| Error: The category is not valid, select another category. |
eBay product category invalid. It maybe causes by changing another site or changes the category ID by heedless. Then, it causes the category failure. |
Select a site category manually |
| Error: A mixture of Self Hosted and EPS pictures are not allowed. |
The image cannot mix to use with pictures from eBay or other servers. However, if there is no picture from eBay server (ebayimg.coom), other server pictures can be mixed to use freely |
Download the eBay image to the computer and upload it once from SoldEazy |
| Error: Buyers love large photos that clearly show the item, so please upload high-resolution photos that are at least 500 pixels on the longest side. |
The image size cannot less than 500 x 500 pixels |
Please change to another image bigger than 500 x 500 pixels, or adjust the size yourself |
| Error: Duplicate names in name value list in variation specifics container. |
The combination of the multi-variation name is duplicated |
It is recommended to use Excel to fill in uniformly to avoid wrong writing |
| Error: Duplicate VariationSpecifics trait value in the VariationSpecificsSet container. |
The size of the multi-variation name or option name does not match. For example, color: red and Color: red would cause this error |
It is recommended to use Excel to fill in uniformly to avoid wrong writing |
| Error: Invalid Multi-SKU item id supplied with variations. |
Single-variation listings that have been listed cannot be directly changed to multi-variation |
Remove the product from shelves, then change to the multi-variation datasheet and launch again |
| Error: Missing name in the variation specifics or variation specifics set. |
The multi-variation option name was empty. It may be something like missing the colon or containing redundant space |
It is recommended to use Excel to fill in uniformly to avoid wrong writing |
| Error: Missing value in the NameValueList pair within a Variation or within the VariationSpecificsSet container. |
The multi-variation option name was empty. It may be something like missing the colon or containing redundant space |
It is recommended to use Excel to fill in uniformly to avoid wrong writing |
| Error: The tags size is/are disabled as Variant. |
'size' cannot be the multi-variation name. It suggests using other synonyms to replace it. |
'size' cannot be the multi-variation name. It suggests using other synonyms to replace it. |
| Error: The tags style is/are disabled as Variant. |
'style' cannot be the multi-variation name. It suggests using other synonyms to replace it. |
'style' cannot be the multi-variation name. It suggests using other synonyms to replace it. |
| Error: The tags type is/are disabled as Variant. |
'type' cannot be the multi-variation name. It suggests using other synonyms to replace it. |
'type' cannot be the multi-variation name. It suggests using other synonyms to replace it. |
| Error: Variation cannot be deleted during restricted revise. |
Multi-variation listings that already have sales records cannot delete the existing options. The options can only be added but not subtracted. The pictures corresponding to the options are also the same |
If you don't want to sell this option, you can change the quantity to '0' |
| Error: Variation is required for a listing that previously had variations. |
Listing is already launched as a multi-variation . Even if there are no sales record, it cannot change to single listing |
Remove the product from shelves, then change to single variation datasheet and launch again |
| Error: Variation pictures cannot be removed during restricted revise. |
Multi-variation listings that already have sales records cannot delete the existing options. The options can only be added but not subtracted. The pictures corresponding to the options are also the same |
Remove the product from shelves and launch it after the changing. If you don't want to be removed, you can change the number of unwanted option to '0' |
| Error: Variation specifics cannot be changed in restricted revise |
Multi-variation listings that already have sales records cannot delete the existing options. The options can only be added but not subtracted. The pictures corresponding to the options are also the same |
Remove the product from shelves and launch it after the changing. If you don't want to be removed, you can change the number of unwanted option to '0' |
| Error: Variation Specifics provided does not match with the variation specifics of the variations on the item. |
The multi-variation product information in the datasheet doesn't match with the listing |
If you want yo keep the listing, you need 'Synchronize back to the datasheet' to cover the datasheet data by eBay's data.
If you need to use datasheet data, you can remove the listing from shelves and directly listing the datasheet in eBay. |
| Error: You are not allowed to revise ended listings. |
A listing that has been closed on eBay cannot be modified anymore |
If you see that its status in SoldEazy is not up to date, you can go to the 'Live Listing' page and use the 'Update Listing Status' function |
| Fault: Ebay server did not response. |
eBay server no response can cause by the existing garbled text in the datasheet. You can derive the Excel file to see is it containing garbled text. Maybe just the eBay server is temporarily unresponsive. |
Try it again later |
| Fault: Internal error to the application. |
eBay server is down |
Try it again later |
| Error: System temporarily unavailable, please try listing again. |
eBay server is down |
Try it again later |
| Error: Material should contain only one value. Remove the extra values and try again. |
It’s best not to use the '+' symbol in the attribute value of the "Item Details" section. If you need to use it, please use two together like this '++', otherwise all attribute using single '+' will cause this error. |
Delete the redundant symbol '+', or do not use it |
| Error: Type should contain only one value. Remove the extra values and try again. |
It’s best not to use the '+' symbol in the attribute value of the "Item Details" section. If you need to use it, please use two together like this '++', otherwise all attribute using single '+' will cause this error. |
Delete the redundant symbol '+', or do not use it |
| Error: EAN has an invalid value of "Does Not Supply". Please try again. |
The EAN field is filled with 'Does Not Supply', which does not meet the requirements of EAN |
If you want to use 'do not apply' in EAN, you must spell it correctly. Capitalization is not critical. The most important thing is to spell the word correctly. If you want to fill in the EAN number, you can't fabricate a number and fill it in. eBay can check the validity of the number. |
| Error: EAN has an invalid value of "not applicbale". Please try again. |
The EAN field is filled with 'not applicbale', which does not meet the requirements of EAN |
If you want to use 'do not apply' in EAN, you must spell it correctly. Capitalization is not critical. The most important thing is to spell the word correctly. If you want to fill in the EAN number, you can't fabricate a number and fill it in. eBay can check the validity of the number. |
| Error: EAN has an invalid value of "not appliciable". Please try again. |
The EAN field is filled with 'not appliciable' , which does not meet the requirements of EAN |
If you want to use 'do not apply' in EAN, you must spell it correctly. Capitalization is not critical. The most important thing is to spell the word correctly. If you want to fill in the EAN number, you can't fabricate a number and fill it in. eBay can check the validity of the number. |
| Error: EAN has an invalid value of "Not applicable". Please try again. |
The EAN field is filled with 'Not applicable' , which does not meet the requirements of EAN |
If you want to use 'do not apply' in EAN, you must spell it correctly. Capitalization is not critical. The most important thing is to spell the word correctly. If you want to fill in the EAN number, you can't fabricate a number and fill it in. eBay can check the validity of the number. |
| Error: The EAN field is missing. Please add EAN to the listing and try again. |
The EAN field is empty , which does not meet the requirements of EAN |
If you want to use 'do not apply' in EAN, you must spell it correctly. Capitalization is not critical. The most important thing is to spell the word correctly. If you want to fill in the EAN number, you can't fabricate a number and fill it in. eBay can check the validity of the number. |
| Error: ISBN has an invalid value of "Null". Please try again. |
The ISBN field is filled with 'Null' , which does not meet the requirements of ISBN |
If you want to use 'does not apply' in ISBN, you must spell it correctly. Also, you cannot fabricate a number and fill it in. |
| Error: The item specific Band Size is missing. Add Band Size to this listing, enter a valid value, and then try again. |
Need to add the variation 'Band Size' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Bottoms Size (Women's) is missing. Add Bottoms Size (Women's) to this listing, enter a valid value, and then try again. |
Need to add the variation 'Bottoms Size (Women's)' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Brand is missing. Add Brand to this listing, enter a valid value and then try again. |
Need to add the variation 'Brand' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Chest Size is missing. Add Chest Size to this listing, enter a valid value and then try again. |
Need to add the variation 'Chest Size' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Cup Size is missing. Add Cup Size to this listing, enter a valid value and then try again. |
Need to add the variation 'Cup Size' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Designer/Brand is missing. Add Designer/Brand to this listing, enter a valid value and then try again. |
Need to add the variation 'Designer/Brand' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Hosiery Size is missing. Add Hosiery Size to this listing, enter a valid value and then try again. |
Need to add the variation 'Hosiery Size' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Intimates & Sleep Size (Women's) is missing. Add Intimates & Sleep Size (Women's) to this listing, enter a valid value, and then try again. |
Need to add the variation 'Intimates & Sleep Size (Women's) in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Manufacturer Part Number is missing. Add Manufacturer Part Number to this listing, enter a valid value and then try again. |
'Item Specific' need one MPN or type the full name 'Manufacturer Part Number' |
Please fill in the relevant Item Specific |
| Error: The item specific Size (Women's) is missing. Add Size (Women's) to this listing, enter a valid value, and then try again. |
Need to add the variation 'Size (Women's)' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Size Type is missing. Add Size Type to this listing, enter a valid value, and then try again. |
Need to add the variation 'Size Type' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Size is missing. Add Size to this listing, enter a valid value and then try again. |
Need to add the variation 'Size' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Style is missing. Add Style to this listing, enter a valid value, and then try again. |
Need to add the variation 'Style' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Trouser Size is missing. Add Trouser Size to this listing, enter a valid value and then try again. |
Need to add the variation 'Trouser Size' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific Underwear Size is missing. Add Underwear Size to this listing, enter a valid value and then try again |
Need to add the variation 'Underwear Size' in 'Item Specific' |
Please fill in the relevant Item Specific |
| Error: The item specific name S is too short. Increase it to at least 1 characters and try again. |
The variation name 'S' in 'Item Specific' is too short. This "S" is obviously a size option, so its variation name should be the English word "Size", not the size option S. |
The multi-variation variation name needs to tell people what these options response. For example, the variation name should like 'Size' and 'Color', don't write 'XXL' or 'Black' to be the variation name. |
| Error: Variations Specifics and Item Specifics entered for a Multi-SKU item should be different. |
The variation name used in 'Item Specific' cannot use it to be the multi-variation variation name. If 'Item Specific' use 'color', you cannot use 'color' in the multi-variation variation name |
If the item detail and the multi-variation variation name use the same word 'color', you can revise one of them to 'colors', as long as the two words are different, they can be launched. |
| Error: To require immediate payment, you must specify a Buy It Now price. |
The pricing of BIN listing is not stated |
Please fill in the item price |
| Error: Variation specific name "color" used for pictures does not exist in variation specific set. |
The variation name 'color' was originally set in the datasheet, and the image was placed on 'color', but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'color' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific name "size" used for pictures does not exist in variation specific set. |
The variation name 'size' was originally set in the datasheet, and the image was placed on 'size', but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'size' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific name {0} used for pictures does not exist in variation specific set. |
The variation name '{0}' (look scribble) was originally set in the datasheet, and the image was placed on '{0}', but now this variation is missing
P.S. You cannot change the variation name in the SoldEazy system after it is launched. If the variation name needs to be modified, please remove it and modify it and then launch it |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation '{0}' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific value "black" used for pictures does not exist in variation specific set. |
The variation name 'black' was originally set in the datasheet, and the image was placed on 'black', but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'black' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific value "dark purple" used for pictures does not exist in variation specific set. |
The variation name 'dark purple ' was originally set in the datasheet, and the image was placed on 'dark purple ', but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'dark purple' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific value "green" used for pictures does not exist in variation specific set. |
The variation name 'green ' was originally set in the datasheet, and the image was placed on 'green' , but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'green' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific value "orange" used for pictures does not exist in variation specific set. |
The variation name 'orange ' was originally set in the datasheet, and the image was placed on 'orange' , but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'orange' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific value "pattern1" used for pictures does not exist in variation specific set. |
The variation name 'pattern1 ' was originally set in the datasheet, and the image was placed on 'pattern1' , but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'pattern1' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific value "purple" used for pictures does not exist in variation specific set. |
The variation name 'purple ' was originally set in the datasheet, and the image was placed on 'purple' , but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'purple' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific value "s" used for pictures does not exist in variation specific set. |
The variation name 's ' was originally set in the datasheet, and the image was placed on 's' , but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 's' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific value "white" used for pictures does not exist in variation specific set. |
The variation name 'white ' was originally set in the datasheet, and the image was placed on 'white' , but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'white' will disappear. The premise is that the item has not been sold. |
| Error: Variation specific value "XS" used for pictures does not exist in variation specific set. |
The variation name 'XS ' was originally set in the datasheet, and the image was placed on 'XS' , but now this variation is missing |
It can be solved by clicking 'Synchronize G Picture' during synchronization. The picture on the original variation 'XS' will disappear. The premise is that the item has not been sold. |
| Invalid Datasheet Record. 32612 requires at least one photo as gallery picture. |
There must be at least one gallery picture |
Please go to the fifth part of the datasheet 'Photo' to upload the picture of the product |
| Invalid Datasheet Record. No Item Description. Please select a template and try again. |
Descriptions cannot be empty. If there is no "original HTML" part, be sure to specify a template |
Please go to the fourth part of the datasheet 'Descriptions' to specify the display method of the description for the product |
| Unknown Datasheet. Please make sure the datasheet record exists. |
Cannot find the datasheet |
Please stop the operation as the datasheet that the user wants to operate is gone |
| Error: At least one of the variations associated with this listing must have a quantity greater than 0. |
It should be a multi-variation launched listing with a time limit. At this time, the listing quantity for all options cannot be set to 0. Only GTC can hide it. If you don’t want to sell it, you can only remove it. |
Since only pricing listings can be multi-variation, and the current pricing listing time period can only use GTC, this error should not appear again. Just in case, put it here. |
| Error: Duplicate custom variation label. |
The SKU is repeated |
Please use different SKU |
| Error: The UPC field is missing. Please add UPC to the listing and try again. |
The UPC field does not write anything in 'Item Specific' |
Fill in the UPC in 'Item Specific' |
| Error: Please enter a valid price for your item (e.g. GBP 0.99). |
The price is not suitable |
Please add a valid price to the item |
| Error: Please enter a valid price for your item (e.g. US $0.99). |
The price is not suitable |
Please add a valid price to the item |
| Error: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy. |
This is the most complicated situation. Price, listing amount, title and descriptions also may violate eBay’s policy and it can only be analyzed in detail |
Since eBay will not display detailed policy content in third-party software, it is recommended that users try to be listing directly in the eBay backend or modify existing listings, which will be more clear. |
| Fault: Input data for tag <Item.Variations.Pictures.VariationSpecificPictureSet[2].PictureURL> is invalid or missing. Please check API documentation. |
The most likely reason for multi-selected picture problem is that fills in a wrong formate photo link, or the picture itself no longer exists |
Please upload the photo again for this option |