Seller Level is essentially important to the sellers who are running business on eBay. A “Top Rated Seller” badge can carry out a higher ranking, boost up exposure as well as conversion rates. Meanwhile, the eligible sellers can also gain much benefits such as transaction fee refunds.

On the contrary, once the account level drops below the standard (Below standard), not only will the ranking of listing decline, but the transaction fee will increase by 4%. So, it can be easily imagined that eBay sellers are willing to win higher seller ratings through customer relationship management. If you are looking for a professional account customer service management system, our CRM system is indeed the best choice for you!

SoldEazy’s new CRM system supports completely on various functions of eBay’s mediation center, including:
 Contacting buyers
 Approving order cancellations
 Issuing and consenting to refunds
 Providing return address
 Appealing against complaints

Employees will be assigned to different job duty, according to our well-built “rules-based” message distribution and complaint case function. No matter on reviewing buyer information, or replying to buyer questions, the system will be able to translate into user’s native language automatically, which is a best tool for allocating and monitoring resources.

In addition, functions such as message management, order details, and real-time query order delivery status are all combined under a user interface that is well-handled for users. If you are looking for preloading message reply template and auto-integration of buyer’s data, current or former employees may just reply by picking the relevant template, which is highly consistent and greatly bring down the human negligence such as response errors.

Want to try it now? Click the link below to register: